Frequently Asked Questions
Everything you need to know about our rain-ready footwear and more.
What is the best way to determine my size?
We recommend measuring your foot length and referring to our size guide. If you are between sizes or plan to wear thick socks, we generally suggest sizing up for the most comfortable fit.
Are your boots 100% waterproof?
Yes, our boots are designed with high-quality natural rubber and neoprene lining to ensure they are completely waterproof and perfect for all-day wear in wet conditions.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge to ensure you find the perfect fit and color.
How should I clean and maintain my boots?
To keep your boots looking new, simply wipe them down with a damp cloth and mild soap. Avoid storing them in direct sunlight or near heat sources to prevent the rubber from drying out.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.